PREFACE
This Schedule of Training was developed by the Workplace Training Branch of the Ministry of Training, Colleges, and Universities (MTCU), in partnership with the Industry Advisory Committee and in consultation with representatives from the industry. This document is intended to be used by apprentice, supervisor/trainer and sponsor/employer as a "blueprint" for training and as a prerequisite for completion and certification. This training document becomes the apprentice’s only record of workplace training performance. Supervisor/trainer and apprentice are required to sign off and date the skills following each successful acquisition, unless a skill is marked shaded (optional)
The care and maintenance of this training document are the joint responsibility of the apprentice and the sponsor/employer. By signing off the skill, the supervisor/trainer and the apprentice are indicating that the apprentice has demonstrated competence of the skill. This training standard has been developed specifically for documenting the apprentice’s acquisition of skills of the trade. Ontario College of Trades © PROCESS OPERATOR – REFINERY, CHEMICAL AND LIQUID PROCESSES 4 DEFINITIONS ACA Apprenticeship and Certification Act, 1998 Certificate of Apprenticeship (C of A) Certification issued to individuals who have demonstrated that they have completed an apprenticeship in Ontario. Certificate of Qualification (C of Q) Certification issued to C of Q applicants who have achieved a passing grade on the certification exam for their trade. Competence The ability of an individual to perform a skill repeatedly and without assistance in the workplace to the standard set out in the Training Standard or Schedule of Training. Competency Analysis Profile A document that identifies the training needs of an individual trade and details the skills/skill sets that must be demonstrated. Industry Committee (IC) - under the ACA and Provincial Advisory Committee (PAC) under the TQAA Under the ACA and TQAA, the Minister may appoint a provincial committee in any trade or group of trades to advise the Minister in matters relating to the establishment and operation of apprenticeship training programs and trades qualifications.
Journeyperson or Equivalent A person who has acquired the knowledge and skills in a trade, occupation or craft as attested to by a provincial or territorial authority. Mandatory Status assigned to unshaded individual skills, skill sets or general performance objective which must be signed off for the apprentice to complete their program. Optional Status assigned to shaded individual skills, skills sets or general performance objective for which sign-off is not required for the apprentice to complete the program. Schedule of Training An apprenticeship training standard which includes the on-the-job performance objectives and off-the-job learning outcomes Ontario College of Trades © PROCESS OPERATOR – REFINERY, CHEMICAL AND LIQUID PROCESSES 5 Sign-off Signature of the sponsor/employer of record or an individual, to whom that sponsor or employer has delegated signing authority, indicating an apprentice’s achievement of competence. Skill Individual skill described in the Training Standard (note: does not mean the larger skill groups referred to in the Training Standard as Skill Sets, Training Units, or General Performance Objective, but the individual skills that make up those groups). Skill Sets Group of individual skills found in the Training Standard (may also be called Training Unit or General Performance Objective) Skill Set Completion Form (and Learning Outcome Completion Form) Lists all skill sets and includes space for sign-off by sponsor/employer of record. Sponsor/Employer Means a person that has entered into a registered training agreement under which the person is required to ensure that an individual is provided with workplace-based training in a trade, other occupation or skill set as part of an apprenticeship program approved by the Director. Sponsor/Employer of Record Refers to the sponsor or employer documented as the signatory to the current training agreement or contract. In order for a sponsor/employer to be considered for the training of apprentices, they must identify that the workplace has qualified journeypersons or equivalent on site and can identify that the workplace has the tools, equipment, materials, and processes which have been identified by Provincial Advisory Committees (PACs) or Industry Committees (ICs) to be required for the trade. Supervisor An individual who oversees the execution of a task or oversees the actions or work of others. Trainer A qualified trainer in a compulsory trade is a journeyperson with a Certificate of Qualification or in a voluntary trade is an individual who is considered equivalent to a journeyperson with a Certificate of Qualification. TQAA Trades Qualification and Apprenticeship Act.
Training Standard A document that has been written in concise statements which describe how well an apprentice must perform each skill in order to become competent. In using the document, trainers will be able to ensure that the apprentice is developing skills detailed for the occupation. Ontario College of Trades © PROCESS OPERATOR – REFINERY, CHEMICAL AND LIQUID PROCESSES 6 IMPORTANT DIRECTIONS Apprentice 1. All complete skills or skill sets must be signed and dated by both the apprentice and sponsor/employer when either all terms of the contract have been completed or the apprentice leaves the employ of the employer. 2. It is the responsibility of the apprentice to inform the local Apprenticeship Client Services Office regarding the following changes: $ change of sponsor/employer address; $ change of apprentice name or address; $ transfer to a new sponsor/employer. 3. The Skill Set Completion Form and Learning Outcome Completion Form must be completed and signed by the current sponsor/employer and presented to the local Apprenticeship Client Services Office at the fulfillment of all terms of a Training Agreement. 4. The apprentice completion form with the Completed and Authorized Schedule of Training must be presented to the local Apprenticeship Client Services Unit. Sponsors/Employers and Supervisors/Trainers The Schedule of Training identifies skills and supporting learning outcomes required for this trade/occupation and its related training program. This Schedule of Training has been written in concise statements which describe how an apprentice must perform each skill/outcome in order to become competent.
Competence means being able to perform the task to the required standard. In using this training standard, supervisors/trainers will be able to ensure that the apprentice is developing the skills detailed for the trade/occupation. Supervisors/Trainers and apprentices are required to sign off and date the skills following each successful acquisition. Sponsors/Employers participating in this training program will be designated as the Signing Authority and are required to attest to successful achievement by signing the appropriate box included at the end of each skill set. Ontario College of Trades © PROCESS OPERATOR – REFINERY, CHEMICAL AND LIQUID PROCESSES 7 NOTICE OF COLLECTION OF PERSONAL INFORMATION 1. At any time during your apprenticeship training, you may be required to show this training standard to the Ministry of Training, Colleges and Universities (the Ministry). You will be required to disclose the signed Apprenticeship Completion form to the Ministry in order to complete your program. The Ministry will use your personal information to administer and finance Ontario’s apprenticeship training system, including confirming your completion and issuing your certificate of apprenticeship. 2. The Ministry will disclose information about your program completion and your certificate of apprenticeship to the Ontario College of Trades, as it is necessary for the College to carry out its responsibilities. 3. Your personal information is collected, used and disclosed by the Ministry under the authority of the Ontario College of Trades and Apprenticeship Act, 2009. 4. Questions about the collection, use and disclosure of your personal information by the Ministry may be addressed to the: Manager, Employment Ontario Contact Centre Ministry of Training,
Colleges and Universities 33 Bloor St. E, 2nd floor, Toronto, Ontario M7A 2S3 Toll-free: 1-800-387-5656; Toronto: 416-326-5656 TTY: 1-866-533-6339 or 416-325-4084. Ontario College of Trades © PROCESS OPERATOR – REFINERY, CHEMICAL AND LIQUID PROCESSES 8 ROLES & RESPONSIBILITIES OF APPRENTICE, SPONSOR/EMPLOYER AND SUPERVISOR/TRAINER Apprentice “Apprenticeship is Learning On-the-job” $ Practice safe work habits. $ Use your apprenticeship training standard as a journal to keep track of which skills you have achieved. $ Talk over your training plan with your Training Consultant, Employer, Union, or Sponsor. $ Know what tools are required for your trade and how to use them. $ Ask questions and keep asking. $ Talk to your employer about your training needs. $ Demonstrate enthusiasm and good work habits.
$ Ensure that you and your supervisor/trainer sign off skill/skill sets upon demonstration of competency. Sponsor/Employer “Training is an Investment” $ Demonstrate safe work habits. $ Attest to successful achievement by signing the skill/skills sets. $ Provide opportunities and time for the apprentice to learn the trade. $ Offer practical trade training experiences that cover all of the skill sets. $ Foster work ethics that support training while minimizing productivity losses. $ Set out clear expectations, then recognize or reward performance excellence. $ Involve both the apprentice and supervisor/trainer in developing the training plan. $ Use the Training Standard as a monitoring tool and part of regular performance evaluations. $ Select supervisors/trainers with good communication skills and who work well with others. $ Encourage supervisors/trainers to take upgrading courses - (e.g. Train the Trainer, Mentor Coach, etc). $ Complete the Skill Set Completion Form once the apprentice has demonstrated competency in the training. $ Ensure that the apprentice always works under the direction of or has access to a qualified supervisor/trainer. $ Vary the apprentice’s exposure to all the skills set out in the training standard. Ontario College of Trades © PROCESS OPERATOR – REFINERY, CHEMICAL AND LIQUID PROCESSES 9 Supervisor/Trainer $ Demonstrate safe work habits. $ Treat apprentices fairly and with respect. $ Use the Training Standard as a guide to evaluating competence in each skill area. In using the Training Standard, supervisors/trainers will be able to ensure that the apprentice is developing skills detailed for the trade/occupation. $ Review the Training Standard with the apprentice and develop a training plan. $ Respond fully to all questions. $ Be patient. Explain what is to be done then, show how it is done, and then let the apprentice demonstrate the task. $ Provide continuous feedback. $ Sign off individual skills/skill sets once the apprentice demonstrates competence in the skill. Suggestions for Assessing the Progress of the Apprentice in the Workplace $ Use informal daily observation. $ Provide constructive feedback to build confidence. $ Allow the supervisor/trainer time to teach and demonstrate the skills. $ Take prompt action wherever problems occur. $ Conduct regular performance reviews involving the apprentice, supervisor/trainer and sponsor/employer. $ Use the Training Standard as the reference for establishing the competency of the apprentice. Ontario College of Trades © PROCESS OPERATOR – REFINERY, CHEMICAL AND LIQUID PROCESSES 10 SKILL SET COMPLETION FORM SKILLS SETS TITLE SIGNING AUTHORITY 246F1.0 Demonstrate safe working practices and procedures 246F2.0 Employ job information resources 246F3.0 Use and maintain tools and equipment 246F4.0 Operate a central control room 246F5.0 Control process operations 246F6.0 Monitor outside process equipment 246F7.0 Control process materials 246F8.0 Operate process equipment 246F9.0 Maintain vessels 246F10.0 Control chemical composition 246F11.0 Maintain equipment 246F 12.0 Carry out statistical process control NOTE ON SHADED PERFORMANCE OBJECTIVES AND SKILLS: $ Shaded performance objectives and skill sets are optional. The shaded skills do not have to be demonstrated or signed-off for completion of the on-the-job component of the apprenticeship $ The learning outcomes will cover all of the skill sets, both shaded and unshaded. Ontario College of Trades © PROCESS OPERATOR – REFINERY, CHEMICAL AND LIQUID PROCESSES 11 LEARNING OUTCOMES COMPLETION FORM Date of Completion Organization Name(s) SIGNING AUTHORITY APPRENTICE COMPLETION FORM APPRENTICE NAME Print Signature Social Insurance Number Skill Sets and Learning Outcomes when completed should be signed by the Supervisor/Trainer and presented with this completion form to your local Apprenticeship Client Services Office. Any supporting documentation should also be attached. In-school Completed Yes ( ) No ( ) Not applicable ( ) (Proof to be provided) Hours completed as Per Contract: Yes ( ) No ( ) Not applicable ( ) SPONSOR/EMPLOYER INFORMATION Name Address Telephone E-mail Address Signature of Signing Authority Ontario College of Trades © You will be required to disclose this signed form to the Ministry of Training, Colleges and Universities in order to complete your program. The Ministry will use your personal information to administer and finance Ontario’s apprenticeship training system.
For further information please see the notice/declaration for collection of personal information that is referenced in the table of contents of this training standard. PROCESS OPERATOR – REFINERY, CHEMICAL AND LIQUID PROCESSES 12 A. DESCRIPTION/DUTIES Process Operators process, operate, monitor, adjust and maintain processing systems and equipment by: • Performing operator duties, outside operator duties and control room operations; • Operating electronic or computerized control panels; • Controlling process start up and shut down and performing troubleshooting duties; • Monitoring outside process equipment; • Adjusting equipment, valves, pumps and controls, and process equipment; • Completing required maintenance documentation; • Preparing process units or production equipment for maintenance; • Sampling, testing and preparing reports on process operations; • Participating in safety audits and programs, and provides emergency response Process Operators are knowledgeable in: Mathematics Instrumentation Control Plant Science Introduction to Distillation Piping and Auxiliaries Chemistry Process Operations Troubleshooting Process Reactor Fundamentals Pumps Reading Diagrams Valves Chemical/Refinery Plant Operations Compressors Distillation Electrical Equipment Environmental Protection Filtration and Screening Heat Exchangers Operator Responsibilities They are employed by petro-chemical, agricultural, pharmaceutical, power, pulp and paper, steel and food processing industries. BENCHMARK/GUIDELINE TOTAL TRAINING TIMEFRAMES: (ON-THE-JOB AND OFF-THE-JOB): 6480 hours Includes a minimum of 720 hours of in-school or equivalent correspondence training.
